Agile Coaching at RAC

RAC Insurance reached out to us to see if we could help one of their teams face into some challenges that they were experiencing.

This was a relatively new team with a number of new people who had joined with diverse experiences of agile from different organisations. They were not on the same page around some agile practices and some even wondered how agile as a team they were actually were.

As with all new teams they were also wrestling with how to work well with each other, dealing with many of the normal challenges you might expect a new team to face into.

In addition, they were changing their technology stack and their mission was very technical in nature. This increased the complexity for the team and even made it hard to understand how some of the agile practices might work for the technical challenges they faced.

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Losing your way with scaling

I was working with a very Agile experienced business unit recently, they were having some issues with “momentum” in building a new product offering.

Within the business unit, there were 5 teams working on the minimum viable product offering, and 2 teams working on other products. The teams had all participated in incepting the work, and by all accounts it was a successful inception. Each team consisted of established team members, who together were high-performing and agile knowledgeable. There was one product backlog where features were defined. Each team was capable of delivering all the way to production. All the elements for success, it seemed was there.

They were tackling a brand new build, new technology and 5 teams all working on the same product. They launched into their sprints full of energy and enthusiasm. However, after several sprints, no business value was delivered, and their enthusiasm was replaced by stress.

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Experiences on the Organisation & Relationship Systems Coaching (ORSC) Intelligence Course

Last week I attended the ORSC Intelligence course in Singapore, the second in the ORSC™ series. This blog is about my experiences which I found very valuable for Agile Coaches and Scrum Masters working with change in Organisations and Teams.

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This was the awesome group of coaches I got to work with lead by our awesome facilitators David Darst and Abi Shilon.

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